WINTER WARRIOR FAQS



-How does it work?
The Winter Warrior Challenge is designed to start the year off on a happy and healthy note by getting us up and off the couch and into fresh air. Who wants to spend time in a crowded gym with all those New Year’s Resolutioners, anyway?

Each day in the month of January, run (or walk) at least one mile OUTSIDE, and track your mileage through your Winter Warrior account. You are responsible for knowing the mileage that you’ve run - if you don’t have a GPS running watch, check out free online resources like the Google Pedometer or MapMyRun.

 

-How do I log my runs?
Log in to your Winter Warrior account on winterwarrior.com and click the 'Log a Run/Walk' button, which is located under the 'Summary' tab. You can also click the date on the calendar display to log your miles. Additionally, you can log a run through the 'Activity Log' tab.
 
-What if I miss a day?
The challenge dictates that you run or walk outside every day in January. Unfortunately, if you miss a day, you’re OUT! So get on out there! 

 

-What if I run, but forget to post my miles?
You have four days to post mileage for a given run. You MUST log your mileage in this window – if you forget and miss the four day deadline, you are OUT. Unfortunately there are NO EXCEPTIONS to this policy. Do whatever you need to do to remember to log your runs! Set an alert on your phone, have a friend remind you, write on your hand...because if you forget to do so, you're out of the challenge. 

 

 

-Where do I get my merchandise?
When registering, select the Marathon Sports store location that is most convenient to you. Your gear will be sent there, and you will be given instructions on when you can pick it up. Items will NOT be shipped out and MUST be picked up within two weeks of receiving notification of arrival via email. Merchandise can be expected to arrive in stores in roughly mid-February. If you order items, you will be notified via the email that you signed up with. Your gear will be sent to the store you selected at the beginning of the registration process.
If you cannot pick up your items after the completion of the event, please do not purchase, as refunds will not be given.

 

 

-I’m having trouble logging my miles. What do I do?
First, make sure you’re logged in to your Winter Warrior account. Also, make sure that you are entering mileage under the correct date (the system will not allow you to log any runs more than four days out from the current date). If you’re still having trouble, please contact mail@marathonsports.com.

 

-How do I sign up to be on a team?
When you go to the registration page, you’ll be able to create or join a team. If you’d like to serve as team captain, select create a team. If your friend has already created a team and you’d like to join, you can click the 'Join' button next to their team listing. If you’re not sure if you want to join just yet, don’t worry – you can always add yourself to a team prior to the start of the challenge on January 1st.

 

-Can I change teams once I’m signed up, or add myself to a team?
You can find all things team-related in the 'Your Team' tab in the main toolbar. In this tab you can either join an existing team or create your own. You also have the option to switch teams if you'd like, but this must be done before the challenge begins on January 1st.

 

-I can’t find my name in the leaderboard. Why is that?
First, check to make sure you’ve logged miles for every day in January. For example, if you didn’t log your run from yesterday yet, you will fall off the board until that day is logged. If you failed to run for even a single day in January, your name will no longer appear on the active leaderboard.
If your name does not appear on the leaderboard, and all your runs are logged correctly, please contact mail@marathonsports.com.

 

 

-The system won’t let me log in, help!
Make sure you are using the correct login info! If you forgot your password, click the ‘Forgot Password’ link and we will email you a new password. If you’re still not able to log in, please contact mail@marathonsports.com

 

-Why don’t I see Gold, Silver, or Bronze mileage levels during registration?
You don’t need to commit to a daily mileage goal when you sign up – the system will auto-assign your level based on the runs that you log in January. Remember, you must hit the mileage benchmark EVERY DAY to remain in that category. These categories are not based on average mileage per day, but rather, actual mileage for each day.

 

For instance, if you run 5 miles a day for 30 days in January, but run 1 mile for the 31st day of January, you will end up in the Bronze category.

 

-I didn’t purchase any merchandise when I signed up – can I still order later?
Unfortunately, items must be purchased during the registration period. They will not be available for sale after that time.

 

-What if I make a mistake and log the wrong mileage?
You have four days to edit your mileage log in your Winter Warrior account. You can go in, select the run that is incorrect, and edit it. If you are beyond the four day window, please email mail@marathonsports.com for mileage log correction.

 

-What if I make a mistake and log the wrong date?
You have four days to edit your log in your Winter Warrior account. In order to change the date of a run, you must delete the original entry and create a new one with the correct date. If you are beyond the four day window, please email mail@marathonsports.com for mileage log correction.

 

-Is there a Winter Warrior app?
For ease of use, and the best user experience possible, all things Winter Warrior will be done on a web browser (whether on a desktop/laptop or mobile device)