WINTER WARRIOR FAQS


-HOW DOES IT WORK?

Each day in the month of January, run (or walk) at least 1 mile OUTSIDE. Make sure to track your daily mileage - if you don't have a running watch, check out MapMyRun or the Google pedometer. Log in to RaceMenu each day and log your mileage in order to remain in the challenge.

-HOW DO I LOG MY RUNS?

There are two ways to log your runs:

-RaceDay Mobile App

Log in to your RaceMenu account via the RaceDay iOS App and select 'Run Log', and then 'Log a Run.' 

-Website

Log in to your RaceMenu account at RaceMenu.com/Raceday and select 'Run Log', and then 'Log a Run.' 

-WHAT IF I MISS A DAY?

Unfortunately, you're OUT. No exceptions. So don't miss a day!

Check out our Warrior Events Schedule to keep you motivated!

-WHAT IF I FORGET TO POST MY MILES ONE DAY?

You have 34 HOURS FOLLOWING THE END OF THE DAY to post your run. For example, if you run on Monday, you have until 10:00am Wednesday to log your run. Once that 10:00am deadline hits, if you have not logged your miles, you are out. Unfortunately there are NO EXCEPTIONS to this policy. Do whatever you need to do to remember to log your runs! Set an alert on your phone, have a friend remind you, write on your hand...because if you forget to do so, you're out of the competition. 

-WHERE DO I GET MY T-SHIRT

When registering, select the Marathon Sports store location that is most convenient to you. Your t-shirt will be sent there, and you will be given instructions on when you can pick it up. Shirts will NOT be shipped out and MUST be picked up within two weeks of receiving notification of arrival via email. Shirts can be expected to arrive in stores in roughly mid-February. If you order one, you will be notified via the email that you signed up with. Your shirt will be sent to the store you selected at the beginning of the registration process.

If you cannot pick up your shirt after the completion of the event, please do not purchase one, as refunds will not be given.

-I'M HAVING TROUBLE LOGGING MY MILES. WHAT DO I DO?

Visit the RaceMenu Help Desk by clicking here.

-I CAN'T FIND MY NAME IN THE LEADERBOARD. WHY IS THAT?

First, check to make sure you’ve logged miles for everyday in January. For example, if you didn’t log your run from yesterday yet, you will fall off the board until that day is logged.

If you failed to run for even a single day in January, your name will no longer appear on the leaderboard.

If your name does not appear on the leaderboard, and all your runs are logged correctly, contact support@racemenu.com for tech support.

-THE SYSTEM WON'T LET ME LOG IN. HELP!

Make sure your information is entered correctly (user names and passwords are case-sensitive.) If you're still having trouble, contact support@racemenu.com for tech support.